Stronger. Smarter. Built for What’s Next.
Marquis has always been committed to helping financial institutions grow with confidence. Over the past year, we have navigated a significant challenge. We addressed it directly and we learned from it.
And we made a deliberate choice: we would come out of it stronger than before.
Frequently Asked Questions
What caused the security incident?
The incident resulted from an undisclosed vulnerability in the third-party firewall solution. We have taken formal legal action related to that failure. At the same time, we strengthened our own infrastructure beyond prior standards.
What actions were taken?
We engaged external cybersecurity experts, conducted a comprehensive forensic investigation, implemented containment measures, and reinforced our environment with additional layers of monitoring, detection, and protection.
What safeguards are in place now?
The incident prompted a comprehensive review of our systems, processes, and infrastructure. As a result, Marquis has implemented enhanced monitoring, strengthened security controls, and introduced additional safeguards designed to further protect client data and ensure long-term resilience.
How has this shaped the product roadmap?
We are investing in new capabilities designed to help clients better understand and engage their audiences. This includes enhanced data insights, AI-driven capabilities, faster campaign delivery, improved analytics, and expanded strategic consulting services.
Is Marquis operating normally today?
Yes. Marquis systems, products, and services are operating normally. Our teams continue to monitor our environment closely and have implemented additional security and operational controls to support reliability and continuity.
What does this mean for Marquis clients?
Clients can continue to rely on Marquis as a trusted partner. In addition to strengthening our systems, we have used this moment to accelerate improvements across our platform, services, and client experience.
Is Marquis financially stable?
Yes. Marquis remains a strong and stable company focused on long-term growth and innovation. Our leadership team continues to invest in technology, talent, and capabilities that strengthen our ability to support clients.
What Our Clients Are Saying
Happy with the transparency and I look forward to learning how the products will continue to evolve in the future.
I really appreciate the transparency provided and the changes in the roadmap.
My perspective has undoubtedly improved.
You were very willing to take criticism and the deep dive on the incident was really helpful.
Transparency has continued to be key.
I feel much better about our partnership.